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Hostess

The Entourage Group logo

Vacature info:

Hotel:The Entourage Group
Hotelgroep:Europe Hotels Private Collection
Sterren:
Afdeling:Bar en Restaurant
Dienstverband:Fulltime
Geplaatst op:12-12-2018

The Entourage Group

Stadhouderskade 25

1071ZD Amsterdam

Provincie Noord-Holland

Deel deze vacature

Hostess foto

Omschrijving:

Become part of THE ENTOURAGE GROUP.

As a hostess you are the first impression of The Entourage Group and uplift the guests dining experience during their visit with us. We are looking for a Hostess to join our team and be the first point of contact for our guests. Host/Hostess responsibilities include greeting guests, providing accurate information and assist guests to the dining and bar areas. For this role, you should have a helicopter view and people skills to make sure our guests have a positive dining experience from the moment they arrive till their departure. You should also be available to work in shifts. Ultimately, you’ll ensure we provide excellent guest service and a pleasant dining experience to our guests, always with a smile.

RESPONSIBILITIES

  • Welcome guests to the venue
  • Positive attitude and aim to provide communication skills
  • Provide accurate information and monitor waiting lists
  • Manage reservations
  • Escort customers to assigned dining or bar area
  • Provide menus and explain the concept to our guests
  • Bidding goodbye
  • Coordinate with wait staff about available seating options
  • Maintain a clean reception and working area
  • Cater to guests who require extra attention (e.g. children, elderly)
  • Answer incoming calls and address customers’ queries
  • Assist wait staff as needed

REQUIREMENTS

  • Previous work experience as a Hostess or Waitress
  • Understanding of restaurant etiquette and concept
  • Aiming to be excellent in managing reservations
  • Communication skills (via phone and in-person)
  • Organizational skills with the ability to monitor the entire dining and bar area
  • Availability to work in shifts as needed
  • Good physical condition to walk and stand during an entire shift

We offer extensive ongoing training and tasting programs for our staff in order to keep our teams on top of their game. Besides the training we offer excellent opportunities to grow within the group.

THE ENTOURAGE GROUP is a renowned hospitality empire managing properties over all Europe with concepts in Hamburg, Munich, Berlin, Ibiza and Amsterdam, such as IZAKAYA Asian Kitchen & Bar, MOMO Restaurant & Bar, THE DUCHESS, THE BUTCHER, MR PORTER, etc. www.the-entouragegroup.com